This Privacy Policy explains how Talkiw ("Talkiw", "we", "us", or "our") collects, uses, and protects your information when you use the Talkiw mobile and web application (the "App"). By using the App, you agree to the practices described here.
1. Who can use Talkiw
Talkiw is intended only for users aged 18 and above. We do not knowingly collect information from anyone under 18. If we learn that we have collected data from a minor, we will delete it.
2. Information we collect
- Profile information you provide: name, date of birth, gender, country, profile photo, bio, and interests. Your date of birth is used to calculate numerology numbers that power the App's matching features.
- Account identifiers from sign-in providers (Google or Apple) such as your email address and a unique user ID.
- Content you create: chat messages, group messages, and media you send through the App.
- Usage and device data: app activity, last-seen and online status, approximate location/country, device model, operating system, and push-notification tokens.
- Purchase data: records of subscriptions and in-app purchases, processed by our payment partners.
3. How we use your information
- To create and operate your account and profile.
- To calculate numerology insights and suggest compatible people to chat with.
- To deliver messages, notifications, and online-status indicators.
- To process subscriptions and in-app purchases.
- To keep the community safe — including moderation, blocking, and abuse prevention.
- To improve the App and fix problems.
4. How we share information
We do not sell your personal information. We share data only with:
- Other users — your public profile (name, photo, bio, interests, numerology numbers, online status) is visible to people you can be matched with or chat with.
- Service providers who help us run the App, including Google Firebase (hosting, authentication, notifications, crash reporting), Supabase (database), and RevenueCat (subscription management).
- Legal authorities where required by law or to protect the rights and safety of users.
5. Data retention
We keep your information for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at the address below.
6. Your choices and rights
- You can edit or remove most profile information from within the App.
- You can block users and report abuse.
- You can disable push notifications from your device settings.
- You can request access to, correction of, or deletion of your personal data by emailing us.
7. Security
We use industry-standard measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date above and, where appropriate, communicated within the App.
9. Contact us
If you have questions about this Privacy Policy or your data, contact us at help@talkiw.com.